Dr.Bliss has been wonderful to work with! My German Shepherd came in for a consult for a torn ACL; from the consult to now 4 weeks post op Dr.Bliss has been very helpful and responsive to all of my questions and concerns. I would highly recommend Dr.Bliss and his staff :)
The only reason why I gave them 4/5 stars is due to the price of some services, specifically the complete blood panel. I am 100% sure that there is a justified reason for their pricing on that item but for someone who lives paycheck to paycheck, it makes for a tight squeeze.
Took my kitty in to the hospital late at night for a pretty sever wound. When I got there I was brought right to an exam room and a vet tech was there within a minute. Dr. Berger was wonderful and explained things well. She had great compassion towards my very angry and scared cat. She updated me continuously and took me in the back to see my kit before I left. The services are not cheap but you truly get what you pay for the office was clean and comfortable and there when I needed it. I'm assured that my cats getting great care. The doctors clearly care. They came up with a plan that would suit my cats needs and make her the most comfortable that she can be.
•I will reiterate that most of the services that my pets have received are fairly priced and there have been many times that I’ve escaped Port City with a lesser bill than at my dog’s primary vet.•
The staff here has always been knowledgeable, understanding, and supportive. I have had experience with multiple doctors there and many technicians. All of them have provided fantastic care for our furbabies.
Growing up we had 3 family dogs, and I recently adopted my own rescue pup now that I’m out of college. Needless to say, I have brought my pets here many times.
Brought my dog in with serious cough, they did a 30 second "evaluation" and had no answers for what could have caused it. He was diagnosed the next day with kennel cough and they refused to credit any money back because he "wasn't diagnosed" with kennel cough with a lab test. Shady place that's just looking for your money and not to help, and director there is EXTREMELY rude and unhelpful. I'd recommend bringing your pet anywhere else if you want adequate treatment and professional staff.
I called this vet (along with many others) on Saturday night during emergency hours when I was extremely worried about my blockage prone kitty. Not a single vet I called made me feel as cared for and taken seriously as this vet. He had not urinated in over 12 hours and because he very recently had a blockage I was in a bit of a panic mode. The vet techs I spoke to answered all of my questions and were compassionate towards me being a completely stressed out cat mom. They spoke with the vet and worked me through the issue I was having. Right before Oliver was about to be packed into his carrier crate he went in his litter box and peed. I think he knew it was a vet trip and he just wasn't having that. Yet this vet will 100% be where I will go if Oliver is ever in need of care during emergency hours. My vet recommends them, and they made me feel cared for, comfortable and confident in their services and compassion towards animals. Thank you to the kind folks I spoke to.
The staff also created and provides different treatment plans that you can choose from. Dr. Berger sat and spoke with me about my options for a good 20 minutes while I mulled over different tests and treatments for my pup to have. She made sure that I understood what each item was for and that I did have alternatives to choose from.
Port City Veterinary Referral Hospital is a US Veterinary Care based in Portsmouth, Maine. Port City Veterinary Referral Hospital is located at 215 Commerce Way #100, Portsmouth, NH 03801, USA.
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