Another important aspect: the employees were also very friendly and knowledgeable - they will also explain exactly what they will do and the costs associated with each thing, which made me feel more comfortable with it. The shop itself, I would say is a bit larger, so you are likely to find what you need here.
After moving up to the Seacoast area I needed a new LBS with a crew that you can trust. After stopping in at a few of the big name shops I felt completely hopeless and felt as if I might have to bite the bullet and go to a shop that made me feel silly and like I needed a mustache to be accepted. A buddy of mine told me about Pedal Power and advised that they were real mechanics that liked a challenge and didn't mind working on Campagnolo components. To make a long story short Pedal Power is the only really LBS in the are that can actually work on bikes that they don't sell and are always willing to talk shop with anyone.
The staff is incredibly friendly and knowledgeable. They carry quality bikes and parts. The bike techs are awesome and never make you feel like you are burdening them. They will often go out of their way to get you back on the trails/road asap. Devin is super friendly and smart, and always shows extreme willingness to work hard to make sure every customer is treated exceptionally. I strongly recommend this bike shop!
The repairs turned out well and my bike is working better now than before the crash (there were some additional problems with shifting gear, which they fixed as well). This shop is relatively new in town, but these guys know how to fix a bike and how to run a business - they will treat you well. I have high hopes for it. :)
The kind of bike shop I always looked for as I traveled the country in the military. Smart, honest and in it for the long haul, Steve and the crew are the best.
The best bike shop around - I switched to this one from Papa Wheelies. We needed some repairs on my bike because of a crash; Papa Wheelies (where I had gotten the bike from 5 years ago) looked at the damage, gave an estimate of $125, and set my appointment to one month ahead of when we went in, and then postponed it by another month later. So we went to this place - they offered $70 (almost half) for the very same repairs, including a full tune-up! Not only that, they took the bike the same day we went in, without an appointment, and finished working on it by the next day. That means we were being grossly overcharged and postponed at Papa Wheelies, and didn't really know it was abnormal treatment because we didn't have much experience with other bike shops.
5+plus stars!
They don't make enough stars to describe this place. Super nice, super knowledgeable. They over-deliver every time. I live much closer to other bike shops, but I drive an hour to go here instead.
Pedal Power Cycle is a US Point Of Interest based in Portsmouth, Maine. Pedal Power Cycle is located at 1500 Lafayette Rd, Portsmouth, NH 03801, USA.
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